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Resolving Team Conflict 1-day Workshop with Chris Sheesley
This course can be customized to meet your needs, and is delivered at most locations internationally.
Contact us for more information about this workshop or mediation services.
“Very informative & entertaining!”
“Great session! Engaging, challenging & just right! Thanks!”
"Fun!!! Intelligent! Humorous! Good Solutions! Great ideas! Thanks!!!"
“Great Job! You put a lot of information into a short period. Thank you!”
“Great sense of humor, exercises & information. Thanks for coming & helping us!”
“Chris is an excellent presenter. Thanks for the great insights!”
“The instructor knows his material very well, and was comfortable adapting to tough situations presented during the class.”
Workshop Description
Conflict, like toxic waste, is produced in abundance throughout organizations and then hasty efforts are made to bury it. Unfortunately, conflict has a way of seeping back and damaging the quality of your work experience and productivity of your organization. Through this seminar, you will begin to both demystify and better manage everyday disputes, in order to resolve problems without damaging relationships. Your success will be measured in your improved ability to constructively manage the conflicts in which you are involved, as well as helping to ‘mediate’ disputes for others. While no sane person loves conflict, after this seminar conflict should look more like an opportunity than a plague.
Benefits
This course enables participants to: improve conflict coping skills move forward in situations where conflict has progress halted implement the best conflict management option for a given situation
Who should attend:
Employees who aspire
to have productive, versus destructive, disputes within their organizations will
benefit from this training. The seminar is especially helpful for people who
must work collaboratively with co-workers. Anyone can gain new insights for
navigating through workplace conflict.
Instructor: Chris Sheesley
Workshop Content
Start-upParticipant survey Participant and trainer introductions Pre-sessions questions A mediator’s conflict resolution story
Redefining Conflict What images does the concept “conflict” evoke Beginning to think of conflict more constructively
Mismanaged conflict Your experiences with conflict and its impact Your role related to organizational conflict
I ssues Interests and IcebergsKey insights into unlocking conflict A participant-generated demonstration of the theory The mighty umbrella question
Essential Conflict Management ToolsThe art of listening under pressure Conflict Communication roadblocks Reframing, Mirroring, Reality testing & more
A Demonstration of Conflict Resolution in Action Participatory conflict management demonstration
Your Turn Practice using your new conflict resolution skills Debriefing Making conflict resolution skills work in your world Summary and closure
Our Guarantee
If for any reason you are not satisfied, write to us within 30 days after attending the workshop and return the course materials and we'll arrange for you to receive a full refund - hassle-free!
Fee includes a comprehensive workbook and email/phone follow-up with the instructor after the workshop to assist with implementation. This workshop can be customized to meet your needs, and is delivered at most locations internationally.
Minimum of eight participants needed.
Contact us for more information.
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