|
Phone: 503-293-3557 Toll Free: 800-577-3528 Fax: 503-293-8499 |
|
Continuing Education for Technical Professionals |
|
Home | R&D Services | Seminars | Products | Resources | About Us | Contact Us |
 |
|
Resolving Team Conflict 1-day Workshop
April 24, 2008 - Beaverton, OR Also available privately at customer locations!
Quick enroll: Online Online: CEA Members fax or mail Phone: 503-293-3557
|
|
“Very informative & entertaining!”
“Great session! Engaging, challenging & just right! Thanks!”
"Fun!!! Intelligent! Humorous! Good Solutions! Great ideas! Thanks!!!"
“Great Job! You put a lot of information into a short period. Thank you!”
“Great sense of humor, exercises & information. Thanks for coming & helping us!”
“Chris is an excellent presenter. Thanks for the great insights!”
“The instructor knows his material very well, and was comfortable adapting to tough situations presented during the class.”
Course Description
Conflict, like toxic waste, is produced in abundance throughout organizations and then hasty efforts are made to bury it. Unfortunately, conflict has a way of seeping back and damaging the quality of your work experience and productivity of your organization. Through this seminar, you will begin to both demystify and better manage everyday disputes, in order to resolve problems without damaging relationships. Your success will be measured in your improved ability to constructively manage the conflicts in which you are involved, as well as helping to ‘mediate’ disputes for others. While no sane person loves conflict, after this seminar conflict should look more like an opportunity than a plague.
Benefits
This course enables participants to: improve conflict coping skills move forward in situations where conflict has progress halted implement the best conflict management option for a given situation
Who should attend:
Employees who aspire to have productive, versus destructive, disputes within their organizations will benefit from this training. The workshop is especially helpful for people who must work collaboratively with co-workers. Anyone can gain new insights for navigating through workplace conflict.
Continuing Education Credits:
6.5 PDUs (0.65 CEUs)
(PMI Members: Use Category 4 process for PDU credit)
Instructor: Chris Sheesley
Course Content
Start-upParticipant survey Participant and trainer introductions Pre-sessions questions A mediator’s conflict resolution story
Redefining Conflict What images does the concept “conflict” evoke Beginning to think of conflict more constructively
Mismanaged conflict Your experiences with conflict and its impact Your role related to organizational conflict
I ssues Interests and IcebergsKey insights into unlocking conflict A participant-generated demonstration of the theory The mighty umbrella question
Essential Conflict Management ToolsThe art of listening under pressure Conflict Communication roadblocks Reframing, Mirroring, Reality testing & more
A Demonstration of Conflict Resolution in Action Participatory conflict management demonstration
Your Turn Practice using your new conflict resolution skills Debriefing Making conflict resolution skills work in your world Summary and closure
Our Guarantee
If for any reason you are not satisfied, write to us within 30 days after attending the seminar and return the course materials and we'll arrange for you to receive a full refund - hassle-free!
REGISTRATION INFORMATION
Dates and Locations: April 24, 2008 - Kingstad Center, Beaverton, OR - 9:00 AM to 5:00 PM
Course Fee: $249 (Call for groups of five or more) CEA Members: $212
Workshop fee includes a comprehensive workbook, and email/phone follow-up with the instructor after the workshop to assist with implementation.
Class size is limited to 20 people. Please register early to guarantee enrollment.
Four easy ways to register:
Online: Groups and Individuals CEA Members (Continuing Education Alliance Program)
By Phone Toll free: 800-577-3528 or 503-293-3557
The best way to guarantee your enrollment when making a reservation is to pay with a credit card, or you can mail your payment before the workshop date. We accept Visa, MasterCard, American Express, and Discover cards.
By Fax
Complete the Registration Form online, print, and fax to 503-293-8499
By Mail
Complete the Registration Form online, print, and mail to:
Auxilium, Inc. 10260 SW Greenburg Rd. Suite 400 Portland, OR 97223
Important Information
We begin at 9:00 AM sharp and wrap up at 5:00 PM Check-in begins at 8:30 AM. Continental breakfast, beverages and snacks will be provided. Lunch is on your own from approximately noon to 1:00 PM.
Tape recording Our programs are fully copyrighted by Auxilium, Inc. No audio recording or videotaping, please.
Disclaimer Course content, instructor and availability are subject to change without notice. We reserve the right to cancel a course for any reason. If we must cancel a course, liability is limited to a refund of the paid registration fee.
Cancellations and substitutions Payment is required in advance but is refundable, less a $25 processing fee, if your cancellation is received 5 full business days before the course. If you fail to attend and do not notify us in advance, the fee is not refunded. Substitutes are welcome. Simply send the substitute on the day of the workshop and notify the instructor of the change on arrival.
Contact us for more information.
|
|
Auxilium, Inc. Headquarters 10260 SW Greenburg Rd. Suite 400 Portland, OR 97223 Privacy Policy |
|
© 2007- 2008 Auxilium, Inc. and In-Accord, Inc. All other marks are the property of their respective owners. All rights reserved. |
