Building Employee Commitment One-Day Workshop

Phone: 503-293-3557 Toll Free: 800-577-3528 Fax: 503-293-8499

Continuing Education for Technical Professionals

Building Employee Commitment

1-day Workshop

This workshop can be customized to meet your needs, and is delivered at most locations internationally.

Contact us for more information.

What People Said About Building Employee Commitment

“I liked the informal discussion of concepts and other peoples' experiences. Susan is very credible with experience as a manager, teacher and author.”

-Jeff Yarnell, Manager, Corillian Corp.

“Lots of 'real' - useful - information.”

-Debra Huntsman, SR. SQA Analyst, Banfield Pet Hospitals

“Interesting content, presented well. Group remained engaged all day.”

-A Program Manager from Portland, Oregon

“Very insightful. Good exchange of ideas about the methods and tactics used currently vs. the recommended approaches.”

-Jose Bonilla, Engineering Manager, Intel Corp.

“Comfortable, informal, informative, good examples, pertinent, interactive and practical.”

-Rita Laxton, Consultant

Workshop Description

Bill Cosby once said, “Anyone can dabble, but once you've made that commitment, your blood has that particular thing in it, and it's very hard for people to stop you.”

Do you want employees like that in your workforce? Would you like to be an employee like that? Motivated, committed, engaged employees care about what they do and why they do it. They get up and come to work every day because the work matters to them. They take it personally. They’re energized about being there. This is no short-term energy surge; it’s a way of life. How does leadership create the conditions that make this possible?

This one-day workshop lays out a practical, realistic framework organizations can adopt that will build and sustain employee commitment in your environment. This isn’t an add-water-and-stir kind of class. Expect to think hard, push boundaries, and develop an action plan you can apply when you return to work.

Benefits

This course enables participants to:

Create a consistent view of commitment and the ways in which it matters
Prevent what holds people back
Apply emotional intelligence to employee commitment
Manage the damaging effects of ambiguity, which many employees struggle with
Adopt techniques for handling conflict without disenfranchising the workforce
Implement employee reward systems that work—and avoid those that don’t
Practice techniques to inspire others when you’re not entirely inspired yourself

Who should attend:

Managers

Supervisors
Human Resources Professionals
Directors and Corporate Officers
Project Managers
Team Leads
Technical Leads

Instructor: Susan de la Vergne

Workshop Content

Identifying commitment
Does commitment matter? Is there an ROI? Latest research
When commitment is lacking: Know the symptoms
What holds people back from commitment?
Understanding employees’ perspectives--how they directly affect individuals on the job
A commitment framework: What drives excitement, energy and enthusiasm in the workplace

Leadership’s role
Management’s accountability for commitment in the workforce
Emotional Intelligence: What abilities should leaders develop in themselves to encourage commitment?
Power assessment: What kind do you have? What kind do you use?
Paradoxes leaders face every day—and what to do about them
Short-term goals and the long haul

Every day practices that help (and hinder) enthusiasm
Group encounters – what disengages people, and what engages them
Assessment: What you do that helps and hinders your workforce
“Bad” news: Managing the effects
When organizational constraints are a “downer” for employees—what can you do?
Your organization’s active rumor mill—what to do about it (or not)
Techniques for handling conflict without disenfranchising the workforce

Real team building
Getting a new team underway
Working in and among many cultures
What are “de-motivators” for teams?
Leadership’s role in managing interpersonal conflict
The effects of praising people
Reward systems that work—and don’t

Living with Ambiguity
Helping people cope with multiple priorities (even if you struggle with them yourself)
Managing ambiguity in the workplace—and what you should do about it
Interpreting direction; understanding and explaining company/industry goals
Inspiring others when you’re on the fence
Helping “purists” cope with uncertainty
Introducing change—ingredients for long-term success

Unusual events
Handling lay-offs/downsizings to minimize damage to commitment
Organizational “secrets” and their effects on employee engagement
Tips for navigating difficult circumstances
What to expect from mergers and acquisitions—and what to do

Our Guarantee

If for any reason you are not satisfied, write to us within 30 days after the workshop and return the course materials and we'll arrange for you to receive a full refund - hassle-free!

Fee includes a comprehensive workbook and email/phone follow-up with the instructor after the workshop to assist with implementation. This workshop can be customized to meet your needs, and is delivered at most locations internationally.

Contact us for more information.