R&D Performance Measurement and Key Performance Indicators (KPI) Workshop

Phone: 503-293-3557 Toll Free: 800-577-3528 Fax: 503-293-8499

Improving Technical Productivity

PRODUCT ENGINEERING - R&D - I T - SCIENTIFIC

R&D Performance Measurement and KPI Systems Workshop

Establish Meaningful Metrics for Balanced R&D Performance

Benefits

This workshop enables R&D organizations to:

Prioritize R&D performance objectives for maximum business impact
Implement a balanced scorecard / dashboard system immediately
Balance short- and long-term development objectives
Improve resource utilization
Identify the need for additional R&D performance management tools
Increase R&D workforce engagement

The R&D Performance Measurement and KPI workshop provides a comprehensive view for measuring and improving Research and Development (R&D) performance. The proven methods take into account a broad range of factors that affect R&D / product development functions. We will explore traditional and outside-the-box measurement methods and answer the question "How can we determine the right metrics for our organization?"

You will implement Key Performance Indicators (KPIs) immediately using a balanced scorecard / dashboard approach. We will discuss the specific challenges in your R&D / product development environment as well as the relationships between R&D performance and the human factors that are essential to improving productivity.

Companies that have benefited from this workshop include ABB, Alcatel, Autodesk, Beijing Benz-DaimlerChrysler, Bosch, Cargill, Danfoss, GE, General Mills, Honeywell, Johnson & Johnson, Lear, Philips, Plantronics, and Tyco.

Call +1 503 293 3557 or email for more information.

Sample Workshop Outline

R&D Goals and Objectives
Aggregate Objectives
Project Objectives
Technology Objectives
Linking Measurements to Strategic Goals and Objectives
Impact on Competitiveness

Common R&D Performance Measurement Techniques
History of KPIs and Common Metrics
Balanced Scorecard Systems

Case Study: Balanced Scorecard System Improves Product Development Time to Market

R&D Performance Dashboard
KPI Dimensions for a Balanced Scorecard
Integration with Other Functions

The KPI Perspective Dimension for a Balanced Scorecard
Financial Measurements
Customer Oriented Measurements
Internal Business Processes
Learning and Growth

The KPI Family Dimension
Internal Business Benchmarks
External Industry Benchmarks
Productivity and Efficiency Measurements
Quality Measurements
Profitability Effectiveness
Timeliness and Effective Resource Utilization
Innovation and Technology

The KPI Category Dimension
Direct Measurements
Percentage Measurements
Simple Ratios
Indices
Composite Averages
Statistics

KPI Focus Dimensions
Time Horizon
Planning Focus
Lead vs. Lag Indicators
Qualitative vs. Quantitative
Internal vs. External View
Level and Purpose of Focus

Balanced Scorecard and Dashboard Examples

Key Performance Indicators and Methods for Product Development Projects
Product Development Project Return Maps
Case Study: HP’s Product Development Project Return Map
Aggregate Project Plans
Portfolio Management Systems
Pipeline Management and Resource Utilization Indicators
Project Prioritization
Project Management and PM Accountability

Balanced Portfolio
Four Types of Product and Process Projects
Balancing Legacy Support and New Product Development
Breakthrough and Radical Innovations
R&D Balance
Platform Projects
Derivative Projects
Defining Balance for Your Organization
Simple Measures for Achieving R&D Balance
Case Study: Time Allocation Metrics Improve R&D Performance

Company Support Systems for R&D
R&D Management’s Role
Executive Management’s Role
The Role of Human Resources
Budget Allocation
Enterprise Resource Management Systems
Global Resource Management

Dashboard Systems

Best Indicators of Future Potential
Employee Skill and Talent
Business Leadership
Teamwork
Measuring Intangibles
Case Study: Teamwork Metrics in R&D Improve the Bottom Line

The Human Factor in R&D
Metrics for an Engaged Workforce
Employee Engagement and Productivity
Real-World Improvements Using Key Performance Indicators
Distributing R&D Performance Management Responsibilities
Getting Cooperation and Buy-In to KPI Objectives

A "Complete" Balanced Scorecard

Contact us for more information.

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